Privacy Policy
Last updated on: November 2024
Introduction
At Wondy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our audit services for eCommerce merchants and their billing with warehouses or third-party logistics (3PL) providers. By using our services, you agree to the practices described in this policy. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information:
Personal Information: Includes your name, email address, company name, phone number, and other contact information you provide.
Billing and Transaction Data: Details of transactions between eCommerce merchants and their warehouses or 3PL providers, including invoices, payment details, and related documentation.
Usage Information: Data about how you interact with our website, services, and communications, including IP addresses, browser types, operating systems, and user actions.
Third-Party Data: Information provided to us by third-party partners or service providers, including billing and logistics data necessary for audit purposes.
2. How We Use Your Information
Wondy uses the information we collect in various ways, including to:
Provide Services: Conduct audits, process and analyze billing and transactional data, and generate reports for eCommerce merchants regarding their logistics and warehousing costs.
Communicate with You: Send service-related updates, respond to inquiries, and provide support.
Improve Our Services: Enhance the user experience, develop new features, and ensure the functionality and security of our platform.
Comply with Legal Obligations: Satisfy legal requirements, enforce our terms of service, and cooperate with regulatory authorities.
3. How We Share Your Information
Wondy does not sell your personal information. We may share your information with:
Service Providers: Third-party vendors that help us operate our business, including cloud storage providers, data analytics services, and security partners. These providers are authorized to use your personal information only as necessary to perform services on our behalf.
Business Partners: Third-party logistics providers, warehouses, or other partners with whom you work and who need data to complete audits and reconciliations.
Legal Requirements: If required by law or in response to legal requests, we may disclose your information to law enforcement, regulatory authorities, or other entities.
4. Security of Your Information
Wondy takes the security of your data seriously. We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure.
5. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal limitations.
Restriction: Restrict the processing of your personal data under certain circumstances.
Objection: Object to processing your personal data for direct marketing purposes.
To exercise these rights, please contact us using the information below.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. We may anonymize or aggregate your data for research or statistical purposes, in which case it may be used indefinitely without further notice.
7. Changes to This Privacy Policy
Wondy reserves the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or through direct communication. Your continued use of our services following any changes constitutes your acceptance of the new policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Wondy
Email: contact@getwondy.com
Address: 325 Front St W 2nd Floor, Toronto, ON M5V 2Y1
